Turning Data Into Decisions That Matter

Since 1986, Critical Data Strategies has partnered with organizations across North America to uncover the insights that drive confident, lasting decisions.

Since 1986Serving Clients
NationalRecognition
Multi-IndustryExperience
100%Customized Research

Why Critical Data?

We Dig Deeper Than Traditional Research

We perform highly qualitative research in order to develop, present, and help implement initiatives and plans that truly change a company. This approach and philosophy permeates everything we do at Critical Data and results in unmatched return for our clients.

Data Collection Is Only the Beginning

Using study findings as a foundation, our staff develops specific strategies and recommendations with measurable results.

Customized for Your Needs

Unlike research firms that base their work on studies performed for past clients, Critical Data will always produce a unique, customized study.

Not Limited to a Single Industry

Critical Data has comprehensive experience in most industries and with organizations of all types and sizes.

Tackling the Next-to-Impossible

The breadth and depth of staff experience means Critical Data is able to unearth even the most difficult-to-obtain information.

We live by the results we provide. Since our inception in 1986, Critical Data has focused on providing and measuring ROI with our clients. We provide consultation on a month-to-month basis — with no long-term commitments.

Our Services

A Comprehensive Approach to Market Research

From qualitative research to personalized consulting, we deliver the insights and strategies that move organizations forward.

Qualitative Market Research

Critical Data utilizes a variety of qualitative and customized methodologies to provide full market illumination.

  • One-on-one executive style telephone interviews
  • Proprietary qualitative online AI chat survey process
  • In-person and virtual interviews
  • Focus groups
  • Intercept and observation studies
  • Town hall meetings

Market Studies & Analysis

A wide variety of services that can be tailored to your specific needs and objectives.

  • Market Studies and Analysis
  • Feasibility Studies
  • Niche Market Studies
  • Competitive Analysis
  • Target Market Viability / Market Expansion Studies
  • Sales, advertising, and marketing audits

Personalized Consulting

Relational, results-focused, and hands-on consultation — on a month-to-month basis with no long-term commitments.

  • Opportunity and new target market identification
  • Process improvement
  • Strategic planning and facilitation
  • Training programs
  • Business transition services
  • Lead generation
  • Crossroads: Business Intervention
  • Turnaround services / crisis management

Areas of Specialty

Deep Experience Across Key Industries

For nearly four decades, we have built specialized expertise in the industries that matter most to our clients.

Education & School Districts

In-depth market research, strategic planning, and facilitation for school districts, colleges, and universities across the United States.

  • Strategic planning and market studies for bond and levy elections
  • Boundary review/revision and student enrollment projects
  • Parent/guardian and community member surveys
  • Internal district and department studies
  • Organizational strategic planning
  • Focus groups

Healthcare

Since 1986, Critical Data has provided in-depth market research, strategic planning, and facilitation for facilities, practices, and companies in healthcare.

  • Patient satisfaction studies — department or facility-wide
  • Target patient studies
  • Feasibility studies for additional service areas or locations
  • Brand awareness and advertising impact studies
  • Market awareness and perception studies
  • Physician satisfaction studies

Manufacturing & Production

Decades of experience working with production and manufacturing companies across the country.

  • Market research and opportunity identification
  • Turnaround services / crisis management
  • Process improvement
  • Strategic planning and facilitation
  • Workforce and leadership training
  • Marketing and sales implementation

Other Markets We Serve

Critical Data has a depth of experience working with a wide range of organizations.

  • Municipal / county / state governments
  • Banking / credit unions / financial services
  • CPA firms
  • Nonprofit organizations

About Us

A Research Partner You Can Count On

Since 1986, Critical Data Strategies, LLC has performed in-depth, highly relational qualitative market research, in-depth market analysis, and personalized consulting for companies throughout North America.

Critical Data interviewers are highly skilled in the art of conversation and in capturing 'impossible-to-obtain' information. We use these findings to develop and team with our clients to implement specific targeted initiatives and strategies for growth.

Critical Data's vast experience has resulted in national recognition — in 1991 we received The Jesse H. Neal Award, the business equivalent of a Pulitzer Prize.

We live by the results we provide. Since our inception, Critical Data has focused on providing and measuring ROI with our clients. We are committed to company-changing results in everything we do.

Jesse H. Neal Award — 1991

National recognition — the business equivalent of a Pulitzer Prize.

Relational — We become a seamless part of your team, not just an outside consultant.
Results-Focused — Every engagement is measured by the tangible ROI we deliver.
Customized — No two studies are alike — your research is built entirely around your needs.
Critical Data Strategies team collaborating on research

Contact Us

Let's Start a Conversation

Whether you have a specific research need or just want to explore what's possible, we'd love to hear from you.

Phone

(509)991-3130

Location

Spokane, Wa. United States

We typically respond within one business day.